PRIVACY POLICY

At LiveLive HomeCare Agency, we understand the importance of your privacy and are committed to protecting your Personally Identifiable Information (PII). PII includes any information that can identify you as an individual, such as your name, email address, or phone number. This privacy statement details the methods through which we gather, utilize, and protect your personal data during your website visits.

What information do we collect?

When you visit our website or interact with us, you may be asked to provide personal details, such as your name, email address, mailing address, or phone number. We collect this information when you fill out a form or engage with our site in other ways.

How do we use your information?

We might utilize the gathered information for the following purposes:

  • Respond to your inquiries or follow up with you after correspondence via live chat, email, or phone.
  • Provide updates, newsletters, or marketing communications if you have opted to receive them.
  • Enhance our website and customize our services to better suit your requirements.

How do we protect your information?

Your privacy and security are important to us. Here are some measures we take to protect your information:

  • We abstain from conducting vulnerability scanning or adhering to PCI standards.
  • We only provide articles and information on our website; we never ask for credit card numbers or sensitive financial information.
  • We regularly conduct malware scanning to ensure the security of our website and protect against potential threats.

We are committed to maintaining the confidentiality and security of your personal information and strive to adhere to industry best practices for data protection.

Do we use cookies?

Yes, we use cookies—small files that your web browser stores on your computer’s hard drive—to enhance your browsing experience. Cookies aid us in recalling and managing items in your shopping cart, as well as comprehending your preferences based on your interactions with the site.

This enables us to offer improved services and better site experiences in the future.

We use cookies to:

  • Collect aggregate data about site traffic and interactions to improve our website.
  • Utilize trusted third-party services to track this information on our behalf.

You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect certain features of our website and may impact your user experience.

Third-party disclosure

We place utmost importance on safeguarding your Personally Identifiable Information. As such, we do not sell, trade, or transfer your personal information to outside parties.

Third-party links

We do not include or promote third-party products or services on our website.

Online Privacy Protection Act (CalOPPA)

CalOPPA requires websites and online services to have a privacy policy, especially for websites collecting Personally Identifiable Information (PII) from California consumers. As part of our compliance with CalOPPA:

  • Users can visit our site anonymously.
  • We prominently display our Privacy Policy link on our website.
  • We notify users of any changes to our Privacy Policy.
  • Do Not Track Signals and Third-Party Tracking

We respect Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. Additionally, we do not allow third-party behavioral tracking on our site.

COPPA (Children Online Privacy Protection Act)

We do not market to children under 13 years old in compliance with COPPA regulations.

  • Fair Information Practices
  • We adhere to Fair Information Practices Principles, the cornerstone of privacy law in the United States. In the event of a data breach:
  • We will notify affected individuals via email within seven business days.
  • We acknowledge the Individual Redress Principle, which grants individuals the right to pursue legal action against data collectors or processors who fail to comply with privacy laws.

 

Your privacy and preferences matter to us. If you have any questions or concerns regarding our privacy policy or email practices, please don’t hesitate to contact us.